Trusted by 60+ enterprises across India
Every registration confirmation, attendance reminder, RSVP follow-up, feedback call, vendor check, and sponsor conversation your team makes manually before and after every event. Sprio places all of them automatically.
The market numbers behind India's live events, OTT platforms, and ticketing growth.
Before and after a 200-person event, your team has to make over 590 calls. Most of them happen at exactly the same time as your on-ground setup.
Sprio places every call in the stack at exactly the right time. RSVP follow-ups go out a week before. Reminders go out 48 hours before. Feedback calls go out the morning after. No one on your team has to track who was called and who wasn't.
Sprio escalates only when something genuinely needs a human: a VIP who wants a specific seating arrangement, a vendor reporting a shortage, a speaker who needs to reschedule. Everything else resolves on the call.
Every confirmation, cancellation, and dietary preference collected during a call is written back to your event management platform immediately. Your registration dashboard is accurate at all times, not just after the event.
A national conference with delegates from Tamil Nadu, Gujarat, and Bengal gets reminders in Tamil, Gujarati, and Bengali. The language is set per contact, not per campaign.
Sprio connects to the tools your team already uses, so leads, orders and updates flow in on their own.
Each agent handles a distinct job in the event lifecycle that no event management company covers fully with a human team today.
Calls every attendee within minutes of registration to confirm their spot, verify contact details, collect dietary or accessibility requirements, and send their entry pass and venue map to WhatsApp. The guest knows their registration is confirmed before they leave the booking page.
Calls all registered attendees 48 hours before the event to confirm attendance, share the day's schedule, and answer questions about parking, dress code, or session timings. Attendees who cannot make it are logged as cancellations in real time. No-show rates drop significantly for events that make this call.
Calls attendees the morning after the event with a short set of conversational questions about their experience. Collects overall ratings, session-level feedback, and open comments. Identifies attendees interested in the next edition and flags high-satisfaction guests for referral outreach. Gets done before an email survey would even be opened.
Calls invited guests who have not responded to the event invitation by the follow-up date. Explains what the event is, who else is attending, and why this particular guest was invited. Handles date conflicts by checking for waitlist options. Fills the guest list without a single manual chase call from the organiser's team.
Calls potential sponsors and exhibitors from the target list, introduces the event, states the audience profile, and presents the sponsorship tiers. Qualifies interest and hands off confirmed leads to the business development team. Covers 5 to 10 times more prospects than a sales team can reach manually in the same window before the event.
Calls caterers, AV teams, venue staff, and performers on the event day to confirm arrival times, check setup progress, and flag delays to the event manager before they become visible problems on the floor. The event manager gets a WhatsApp summary of all vendor confirmations an hour before the event starts.
Most event management companies handle pieces of this cycle. Sprio runs all of it, for every guest, without a team member assigned to each step.
As soon as a guest registers through your event platform, Sprio pulls the contact details and places a confirmation call. No batch processing at end of day. The call goes out while the registration is still fresh.
Sprio calls each confirmed attendee exactly 48 hours before the event. Shares directions, parking details, schedule highlights, and dress code. Handles questions on the call and updates headcount in real time.
On the event day, the logistics agent calls each vendor before their arrival window. Any delay or shortage gets surfaced to the event manager on WhatsApp immediately, not when the caterer fails to show up.
By the time your team is reviewing the event debrief, Sprio has already called every attendee, collected ratings and comments, and identified who wants to attend the next one.
Voice confirms the attendance. WhatsApp delivers the entry pass, the venue map, the schedule, the payment receipt, and the post-event thank-you. Every guest touchpoint covered without a single manual message from the organiser's team.
Within seconds of a registration confirmation call, the guest receives their entry pass, QR code, venue map, and parking details on WhatsApp. No email to check. No PDF to find on the day.
A WhatsApp message goes out 24 hours before the event with the day's schedule, session highlights, dress code, and a one-tap confirmation button. The organiser sees live headcount updates.
After the event, attendees receive a personalised WhatsApp message with a feedback link, a highlight reel link, and early registration details for the next edition. Sent the same evening, while the experience is still fresh.
On the event day, the event manager receives a WhatsApp digest of all vendor confirmations: who has checked in, who is delayed, and what needs attention before doors open.
These happen at every event. They are not logistical failures. They are communication failures that happen because someone had to make 300 calls at the same time as setting up the venue.
When a confirmed attendee does not show up, the caterer still charges for their meal, the networking list is incomplete, and the sponsor's expected audience count falls short. A 48-hour reminder call recovers most of this. The attendee either shows up or cancels in time. Without the call, you find out on the day.
Email feedback forms sent three days after the event get a 15 to 20% response rate at best. By then, the specific complaints have blurred. Sprio's feedback agent calls attendees the morning after, while the experience is still specific. The organiser has full feedback data before the debrief meeting, not after the next event planning cycle has started.
Most event management companies have a list of 200 potential sponsors and call 40 of them before the deadline. Sprio covers all 200, qualifies their interest, and hands off the warm ones. The sponsorship revenue from the next 160 calls is the difference between a break-even event and a profitable one.
Sprio reads from your event registration system before each call and writes outcomes back after. No parallel spreadsheet to maintain.
Reads registration lists, session bookings, and attendee preferences to trigger and brief every agent call at the right time.
Pulls confirmed ticket holders and booking details to trigger pre-event reminders and send entry passes via WhatsApp automatically.
Logs every call outcome, RSVP response, cancellation, and feedback rating to the guest's CRM record after the call ends.
Entry passes, venue maps, schedule updates, and post-event messages go to every attendee's WhatsApp immediately after the voice call.
Logs voice call feedback responses to your NPS or survey platform. Spoken feedback is transcribed and tagged by topic for the organiser's debrief.
Reads event schedules and vendor timelines to trigger day-of coordination calls at the right time before each vendor's arrival window.
Sends payment confirmation links during sponsor follow-up calls and logs payment status updates to your accounts system automatically.
Attendance confirmation rates, feedback scores, no-show counts, and RSVP conversion data feed into your event analytics in real time.
Here is exactly how Sprio handles attendee data, outbound calls, and WhatsApp messages for your events.
Attendee contact data processed by Sprio is handled under the Digital Personal Data Protection Act 2023. Guest data is used only for the purpose the attendee registered for and is not shared with any third party.
meity.gov.inAll outbound event reminder and feedback calls follow TRAI Do-Not-Disturb regulations. Calls are placed only during permitted hours. Attendees who opt out are removed from all future campaigns immediately.
trai.gov.inAll WhatsApp messages use Meta-approved templates. Guests can opt out of WhatsApp messages at any time with a simple reply. Entry passes and event updates are sent only to guests who have registered through your platform.
business.whatsapp.comGuest data collected during event calls is retained only for the duration specified in your event's data policy. Post-event, data is deleted or archived per your organisation's schedule. No data is used for any purpose outside the specific event campaign.
